khannahwt@gmail.com
info@khannaholidaysworld.com
 
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TERMS & CONDITIONS


Dear Guest –

Khanna Holidays World Travels, organizes package tours. We do not own or operate any airline or transport like shipping, railway, motor, buses, coaches, hotel or restaurant etc. We only select but we do not have any control in running them. We are liable and responsible for any injury, loss, personal harm, death or damage that may be caused to any person or property which may be caused by the act or default of the management or employees of any independent contractor and arising outside our normal selection and inspection process. It is mandatory that all the passengers who book with an intention of touring with us observe all the terms and conditions mentioned below.

TRAVEL DOCUMENTS : It shall be solely the responsibility of the guest to hold valid travel documents & statutory clearances, such as passports, visas, confirmed air/rail tickets, insurance & medical insurance certificates, any other document used to confirm an arrangement with service provider and other statutory certificates, to enable guest to travel on tour. Travel documents are non-transferable. All airline tickets must be issued in the name of passport holder.

Your passport must be valid for at least six months prior to arrival after the tour completion with sufficient number of blank pages for visa purpose. It is the responsibility of the guests to check the schedule departure time of the airline/rail/coaches/ferry or any other method of transportation.

VISA INTERNATIONAL TOURS : All passengers traveling on international tours must be in possession of a valid visa. It is at the sole discretion of the consulate/authorities to ask for the original documents/to call for a personal interview of the passenger at any time. It is however at the discretion of the guest to attend to the personal interview and if any expenditure incurred in case of guests visiting the consulate for personal interview you have to pay. Since that the granting or rejecting visa is the sole prerogative of the concerned consulate/authorities even after submitting all relevant documents or attending personal interview. Khanna Holidays World Travels will not be held liable or responsible for the same. In case the visa application is rejected by the concerned embassy/consultants or authorities, due to incomplete/delayed documents furnished by the passenger or due to any other reason whatsoever, or there are errors in the date of visa granted or scanned photographs on the visa. Khanna Holidays World Travels, shall not be liable or responsible for the same. All costs and charges in respect of the said application for the visa shall be borne by the passenger only and same will be intimated by Khanna Holidays World Travels.

If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the Khanna Holidays World Travels will be applicable and shall be payable by the passenger. There will be no refund if the passenger or any other member of his party is unable to travel due to said reasons. Any fines, penalties or any such payments arising due to not meeting with the requirements of any airport or government authority in respect of passport or visa Documents then it will be sole responsibility of guest.

MEALS : There is a pre-set menu for meals as per the tour program. Packed meals would be served at some places. We cannot guarantee a special diet for any particular guest: We however, reserves the right to change the meal arrangements if circumstances make it necessary for us to do so. In the event of the guest missing any meal due to any reason, no claim can be made by guest.

ACCOMMODATION : As you are almost out for sightseeing, we have taken care to select hotels which are comfortable for you. Most of the rooms have a private bath or shower, air conditioning, central heating and other facilities are solely at the hotelier’s discretion. Accommodation is generally provided on twin shring basis. Triple rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in twin bedded room. Single person will have to pay single occupancy charges. Single person not willing to pay single occupancy charges will have to share a room with two or three c-passengers, subject to availability and rules of that respective hotel or else has to wait till the willing person books the tour. Accommodation in the hotel is made in standard rooms only (as per the tour itinery). Guests will have to abide by the check-in and check-out time of the respective hotels. The check-in time for the hotels is 2 pm and checkout time for the hotel is at 12 noon. Early arrivals and late departure charges if any you have to pay to hotels directly. Laundry, telephone, mini bar, alcohol, beverages and food not on the menu, optional excursion, excess baggage fees, shopping, paid toilet are all items of a personal nature. If availed by the guest, will be charged separately to the guest and shall be paid in full by the guest before leaving the hotel, ship/cruise or restaurant by the concerned authority, Khanna Holidays World Travels shall not bear any liability. All terms & conditions of respective hotels/resorts/ships/cruises etc are also applicable.

INTERNATIONAL TOURS COACHES : Khanna Holidays World Travels shall not be in any manner responsible or liable in case of loss of any items or baggages left in the bus/coach. Baggage insurance is recommended. Any damages caused by the guests to the bus/coach during the travel shall be reimbursed by the guests to the bus/coach owner/operator and Khanna Holidays World Travels will not be liable for the same. Coaches may be equipped with an emergency wash room. In case guests wishes to use this facility, they needs to pay tips to the driver directly. The size of the coaches/buses depends on the strength of the tourists, accordingly seating capacity of the coaches varies, for smaller groups we use smaller vehicles and vice versa. The coach drivers mostly on international routes are bound by specific rules. Any sightseeing missed due to delay caused by any passenger shall be non-refundable. All terms & conditions of respective bus/cab/train/coaches etc are also applicable

PAYMENTS : The registration amount paid at the time of booking is non-refundable amount. We reserve the right to cancel the reservation. A cheque dishonoured is an offence under the Negotiable Instruments Act and Khanna Holidays World Travels reserves its right to take necessary legal action as may be advised. The bookings will be processed only after the full amount is paid. If cheque is dishonoured booking is treated as null or void.

PRICE : The price quoted in our proposal or brochure has been calculated as per rates prevailing at the time of printing. In case of supplier rate variations, currency fluctuations due to changes in the various cross rates of exchange, changes in various taxes, visa fees, fuel costs before the date of departure. Any such increase in price must be paid for in full before tour departure by the guest. In such exceptional cases any increase in price during the tour must be paid in full by guest during tour.

DEVIATIONS : if any guest wishes to deviate from tour itinerary, the changes will be made subject to availability. For such deviation, the guest has to pay the additional cast in full before the tour departure.

TOUR PRICE FROM Ex-Bangalore – Tour price is based on departure from Bangalore-India, unless specifically mentioned. Passengers boarding flights from other places will have to pay the entire airfare differences and bear any additional expenses such as airport transfers, hotel stay etc on their own.

HEALTH : It is advisable and highly recommended to acquire adequate overseas travel Insurance cover for protection from any expenses such as medical, legal, hospitalization, accident, etc.

TRANSFER OF TOUR : A transfer from the originally booked tour to another tour will be treated as cancellation of earlier tour and fresh booking of another tour will have to be made. Cancellation charges will be charged as per actual tour cost and not on a discounted tour price. Tour price and discounts existing on the date of fresh booking will be applicable.

DISCOUNTS / BENEFITS : Khanna Holidays World Travels reserves the right to amend, alter, vary or withdraw any of the discounts/benefits without prior intimation. The discount/benefit are valid for limited number of seats and limited period for limited days only. The discounts/benefits given to the guests will be at the sole discretion of Khanna Holidays World Travels and may vary from guest to guest and for booking done on different dates for the same tour. To avail of any discounts/benefits, guests must pay the full registration amount at the time of booking itself.

Cancellation : Any time after booking Rs 10000/-, 20 days prior to departure 100% of the tour cost. Khanna Holidays World Travels reserves the right to cancel any tour prior to its departure without assigning any reason. The tour price paid by the prospective guests shall be refunded by Khanna Holidays World Travels by’A/C payee/cheque against receipt only, and no compensation and/ore interest shall be paid in any case.
Cancellation charges for any ticket/air reservations are applicable as per the rules of airlines/railways. Air ticket cancellation charges for special fares if paid by the guest are non-refundable. Any refund payable will be returned to the guests after receipt of the refund from respective airlines.
The tour may be pre-poned /post-poned by Khanna Holidays World Travels in certain circumstances which are beyond its control like earthquake, epidemic or any other natural calamity, political disturbances, security problems etc, and guest agrees to cooperate with Khanna Holidays World Travel’s decision and make necessary suitable adjustments. In case the guest wishes to cancel the tour, Khanna Holidays World Travels will deduct minimum of Rs 10000/- per head. Cancellation fees will also apply as per their cancellation charges to any additional services including accommodation, independent contractor services and optional excursions reserved prior to, during and after the tour.

Refund : Refunds if any, for amendments and /or cancellations will be paid directly to the guests strictly by ‘A/C payee’ cheque, in Indian Rupees within 45 days after received a cancellation letter from passenger.

Other Conditions : Guest’s Signature on the booking form or payment of the registration amount whichever earlier shall mean acceptance in totality of the Terms and Conditions contained herein by the guest(s). In case of one or more, but not all guest(s0 signing the Booking Form, it shall be deemed that the others have duly authorised the concerned signing passenger/s and everybody shall be deemed to have been bound by the terms and conditions mentioned herein. The initial deposit just ensures a seat or participation on the tour but does not entitle any of the services such as air tickets, visas, hotel accommodations, until the full tour payment has been received by the Khanna Holidays World Travels. The full payment must be received in accordance with the procedures laid down in this brochure. If full payment is not paid in time, the Khanna Holidays World Travels reserves the right to cancel the booking with subsequent loss of deposit and apply the cancellation charges as mentioned here in.

Medically Unfit Guests : If any guest is suffering from any serious kind of medical ailment, which may be a concern to some or all co-passengers travelling on a group tour, then the Khanna Holidays World Travels reserve full right to restrict that particular guest from travelling on group tour with Khanna Holidays World Travels, unless specifically permitted by certified Doctor, vide medical certificate provided by the respective guest to the Company. In case of non discloser of his/her medically unfit status, then for the hygienically conditions the passenger shall have to travel by a separate transport at an additional cost to be paid immediately on tour solely by the guest.

The Khanna Holidays World Travels reserves the right at any time and for any reason:

  1. To cancel the application of any of the prospective guest without assigning any reason after acceptance of the deposit, but prior to commencement of the tour. In the event of the Khanna Holidays World Travels terminating the contract, the Khanna Holidays world Travels may refund the deposit without any interest.
  2. To amend, alter, vary or withdraw any tour, holiday, excursion, flight routing or facility it has advertised or published or, to substitute a hotel or air/rail/bus journey or independent contractor of similar class for reasons which may be deemed fit and proper by the Khanna Holidays World Travels.
  3. In case the number of guests fall below the stipulated number and the Khanna Holidays world Travels decides to operate the tour with available participation or if the passenger(s) are required to travel as ‘Individual Travellers’, the Khanna Holidays World Travels reserves the right to collect additional amount from the passenger(s) certain services including that of tour escorts, group activities, meals and the passenger(s) may travel with some amendments, such as seat in coach, airport Transfers which are at fixed times, etc.
  4. Binding on passengers : In the event of the Khanna Holidays World Travels exercising its rights to amend or alter any of the services as mentioned in the itinerary, after such a tour or holiday has been booked, the guest(s) agrees to co-operate with the Khanna Holidays World Travels is restricted only to the making reservation in accordance with the guest(s) requirements. The liability of the Khanna Holidays world Travels may offer.
  5. Liability : The Liability of the Khanna Holidays World Travels is restricted only to the making reservation in accordance with the guest(S) requirements. The liability of the Khanna Holidays World Travels will cease on the issue of a ticket, reservation and travel document to the guest. Is not liable for any loss of person or property caused or damaged or suffered by the guest on account of deficiency in services by any independent contractor. Any gesture of courtesy extended by the Khanna Holidays World Travels to the passenger to minimize such loss of damage will not constitute on admission of such liability or a waiver. To Khanna Holidays World Travels Harmless and Indemnity.
  6. Loss of Property or Life : The Khanna Holidays world Travels shall in no circumstances whatsoever is liable to the guest or any other person travelling for any loss or expense incurred due to :
    1. Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage or any damage to baggage or personal effects howsoever caused.
    2. Train/flight delays, rescheduling/cancellation of train/flights, inter-connection occurring due to airlines problem and /or any change in train/flight schedule or meals not being served; Khanna Holidays World Travels is not responsible for any alternate arrangements & the guest has no right to claim any loss or consequences arising due to the same.
    3. Any overstay expenses due to delay or changes in air, bus, ship, train or cancellation of special bogie or other services due to sickness, weather conditions, strike, war, quarantine, or any other cause.
    4. Sightseeing missed or the program being curtailed after commencement of the tour or before the due period due to any unavoidable circumstances and any reason beyond our control such as political, natural calamity monument under renovation, heavy rush at sightseeing places, road traffic congestion etc.
    5. All the loss or expenses will have to be borne by the guest arising in any way out of this contract in respect of any tour, holiday, excursion facility which exceeds the total amount paid or agreed to be paid for the tour, and shall in no case include any consequential loss or additional expense whatsoever. If in the event of the guest(s) is booked on a particular train/airline on a particular date and due to certain reasons beyond the control of the Khanna Holidays World Travels the guest(s) is not allowed to board the train/flight, the guest(s) shall not hold the Khanna Holidays World Travels responsible for the same and no claim whatsoever can be made by the tour participant against the Khanna Holidays World Travels. The company shall not be responsible and /or liable for any damage or loss caused to the guest(s) due to reasons beyond the control of the Khanna Holidays World Travels.
    6. Complaints or grievances : If any guest has any complaint in respect of services provided by any of the independent contractors, the guest shall immediately notify the same to the independent contractor in writing, and a copy thereof shall be handed over to the tour escort, to enable the Khanna Holidays world Travels to take up the matter with the independent contractor. Any claim or complaint by the guest must be notified to the Khanna Holidays world Travels in writing within 7 days after the tour completion date. No claim notified to the Khanna Holidays World Travels beyond this period will be entertained and the Khanna Holidays World Travels shall incur no liability in respect thereof. It is herby declared that the amenities provided under the contract shall be available to the Khanna Holidays World Travels managers including tour escorts, employees, servants and agents but not to the independent contactors selected by Khanna Holidays World Travels. The Company reserves an unconditional right to refuse a booking to any guest on tour in event of an indecent behaviour at any time.
    7. Privacy of Information : We treat all information furnished by you as confidential and will share only the necessary information with airline, hotels & service providers who will provide services to you on tour. However, we may be constrained to disclose the information furnished by you, if such disclosure is required by law or by an order by court or the rules, regulations and enquiry by any government/statutory agency having regulatory authority over the Khanna Holidays World Travels. Each of these conditions shall be servable form other and if any provision is declared invalid, illegal or unenforceable, then remaining provisions nevertheless shall have full force.

   Note : All disputes are subjected to Bangalore jurisdiction only.

© All Rights Reserved. Khanna Holidays world, Bangalore.